Bailey's Technology Support

Check out the resources below for troubleshooting and using technology at home:

Blackboard Collaborate Ultra (BBCU)

General

Additional Audio/Video Troubleshooting

How to change audio/video settings in Google Chrome

  1. Open up a chrome tab/window

  2. Click on the 3 dots at the top-right and click settings

  3. Search Camera and click on Site Settings

  4. Click on the arrow next to camera

  5. Click on arrow/dots next to bb.collab and select allow

  6. Click on the arrow next to microphone and select allow

Audio Still Not Working?

Try pressing the Fn key and the F4 key on your keyboard at the same time. The little white dot light on the F4 key should be OFF

keyboard settings